It registers as the ati hotkey poller which brings up specific ati utilities not only is this useless to 99. Information such as the status of the service, the startup mode and the path of the binary file can be viewed here. Allows you use hot keys to control multiple monitors. Ati users the ati catalyst drivers include an ati hotkey poller service that has been reported to cause input lag on certain system configurations. Disable the service if you do not use hot keys for ati software. Right click it, select properties, set it to disable or manual as you wish in startup type.
This entry has information about the startup entry named ati hotkey poller that points to the ati2evxx. Ati hotkey poller and is a part of ati external event utility for windows. It is a background process, and the service name is ati hotkey poller. Ati application engineering release notes for dell radeon server driver 8.
Jun 18, 2009 dell notebook inspiron 1501 slow typing quick fix. The slow keyboard problem manifests whenever this service is running in the background. Adds classic windows explorer features classicexplorer32. Another background task which gets installed when you install ati display drivers. Resolved ati external event utility exe module problem. The process known as ati external event utility exe module or ati hotkey poller belongs to software ati external event utility for windows or ati external event utility for windowsnt and windows9x by ati technologies. If you dont need the ati hotkeys, just disable this service. This startup entry is installed as a windows service. My hardware and software configuration services 63304.
Oct 22, 2009 we finally resolved this problem the problem was due to ati driver searching for missing registry keys that was not exist in the windows wflp so it fail every time we try to install the driver the issue has been resolved by fixing the missing registry entries, which the driver setup was looking for we created the missing registry keys. If you disable ati hotkey poller then ati smart will stay on manual. In services, this exe is called by ati hotkey poller service, which shows as started and auto. In the ati catalyst control center hotkeys uncheck enable hotkeys, preferences uncheck enable system tray menu. Ati hotkey poller service is installed if you update to the latest ati video card drivers. How to disable hotkey poller that doesn\t want to stop. Optionally, disable an existing ati hotkey poller service with these steps. Troubleshooting mouse and keyboard lag performance.
It is therefor recommended to disable the service if hotkeys are not used to manage ati features. Right click ati hotkey poller and select properties. This conflicts with other software where these hotkeys are assigned for something useful instead. I can change to disabled tho i cant stop it during the current session, because the control buttons are greyed and get the ati2evxx. Monitoring all autostart services in a single solarwinds orion. Services are applications that are designed to run as background tasks and are often incorporated into an svchost process. The problem with that is if you set ati hotkey poller to manual and then run catalyst control center, ati smart will switch from manual to automatic. The service runs in the background and detects whenever a 3d application is started and then swithes the gpu and mem to the higher clock rates as supposed within the cards bios. Ati hotkey poller, ati hotkey poller, ati hotkey poller, ati hotkey. Its reported that ati catalyst drivers including an ati hotkey poller service would input lag on certain system configurations. Find answers to ati video poller error from the expert community at experts exchange. What is ati hotkey poller service techarena community. Background task when you install ati display driver.
By the way, i ran through the steps to disable the ati hotkey poller service, but i couldnt find the ati smart service. Under windows nt42000xp the service registers as the ati hotkey poller and further investigation shows that it is related to the handling of various ati hotkeys which bring up specific ati utilities. Ati hotkey poller provides the ability to hot key your display settings. I have recently ran hijackthis and notice this in my log. When i disable the ati hotkey poller service in windows xp and turn off my monitor with the power button, the monitor will not turn back on and display a no signal message.
The ati hotkey poller service might be related to the problem and disabling it can help you fix the problem once and for all. This is not an essential windows process and can be disabled if known to create problems. Join our best pc builds competition and get on the toms hardware home page. Many programs use hotkeys, some maybe use as you say a. Many windows users have also reported that ati catalysts drivers could be the cause of the mouse lag and stutter problems. Download amd radeon pro software for enterprise and optimize your amd radeon pro professional graphics investment with quality, performance, security features, simplicity, and industryleading innovation. This means that the service is responsible for providing hotkey access to various ati features. Nov 09, 2009 ati hotkey poller service is installed if you update to the latest ati video card drivers. May 22, 2007 ive installed the ati tray tools you use but it only gives me the 2d speed. Mar 23, 2006 right click my computer and select manage. Windows 7 and vistas default keyboard driver seems too slow. Ati catalyst control center is a device driver and utility software package meant for amds graphics cards. This only happens if the monitor is connected via dvi with the hotkey poller service disabled. In the computer management console expand services and applications, then select services.
Click the services tab and uncheck the ati hotkey poller service and click apply. My hardware and software configuration services 68407. Inf files are most commonly used for installing device drivers for hardware components. If you have amd radeon, amd firegl or any other amd display card installed, you might want to stop the ati hotkey poller service which is known for consuming higher system resources and mouse lagging. Windows service ati hotkey poller installed as part of the ati video card driver. This driver is intended for all dell server platforms using. A summary of everything you need to know about ati2evxx. Select display settings then select radeon enhanced sync.
An inf file is a plain text file used by microsoft windows for installation of software and drivers. Mar 22, 2004 taskman shows 2 instances of ati2evxx. Hkcu \ software \ neuber gbr \ security task manager \ cache. Solution to mouse lag, stutter, and freezing issues. Es rn50, all varieties a11, a12, a21 radeon 7000 rv100 radeon 7000m rv100m this driver supports the following operating systems only. Nov 23, 2007 ati hotkey poller ati uses the ati hotkey poller service, to change clockspeeds on their modern graphic cards. Hi dominicait, ati external event utility exe module. What worries me too is that ati tray tools and atitool never ask me if i want to enable or disable the ati hotkey poller. Ati hotkey poller provides the ability to hot key your display settings for what ever reason you would need this feature. If you do not overclock your video card or otherwise use the ati hotkeys, it is recommend that you disable this service if you are experiencing input lag in games. This service was known as the ati hotkey poller in windows xp and windows vista. Hklm\system\currentcontrolset\services\ ati hotkey poller.
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